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Contribute Feedback What User likes about Mcdonald's:
Manager Brittney made good on a order gone wrong a few days before. Thanks to courtesy like this, I will keep visiting this McDonald's. Food was all correct, hot and delicious. View all feedback.
What User doesn't like about Mcdonald's:
The service at the pick-up window is terrible! I requested a drink carrier and received a rude response from the person working there. I ordered three combos and two extra sandwiches, but they forgot to include my chicken nuggets in the bag. When I mentioned this, I was told to show proof of my order. As I tried to grab my receipt, which showed a 10-piece chicken nugget for $30.47, the person at the window yelled at... View all feedback.
This McDonald's in Santa Fe, Texas is the best! The staff is always friendly, the service is fast, and they always get our order right and serve it hot. Great job, Santa Fe Texas McDonald's!
Always an issue with online orders. App orders in the stupid pre-recorded message at every drive through. Nobody's even listening, don't answer it. So don't order a drink with half ice you will fn blow their minds.
Ordered thru drive thru got home order was all wrong had to call 4 times to speak to a person to just be yelled at and called a liar so yeah never going there again have fun with
Winning crew at 12:45pm on Monday, January 15th, 2024. They are the best ever! I hope management appreciates them. They greeted me upon entry and exit. Awesome coffee to go for me. Go team!
Overall, my experience at this restaurant was great. The customer service was outstanding. The cashier was friendly and engaged in pleasant conversation, reminiscent of Chick Fil A's exceptional customer service at a McDonald's (which is a high compliment). When I received my meal, I could feel the heat coming from the bag. The fries were hot and fresh, although they could have been a bit crispier. The amount of lettuce on the hot and spicy burger was a little excessive (not necessarily a negative, just an observation). Surprisingly, the cheese on my double cheeseburger was perfectly melted (which is not typical for McDonald's, but this specific location seems to be an exception). I would definitely stop by this restaurant again, as it exceeded my expectations. Special thanks to Tammi G. for her great review that convinced us to visit and enjoy this establishment. Well done!
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