Hibiki - Santa Clarita

3. Seriously? It's always the same experience. The all-you-can-eat option is quite appealing (which is why I've been here three times), but the service is really lacking. Despite that, I believe things might improve over time since the staff appears to be young and inexperienced. I guess I'll keep coming back, but I'll have to bring my own water and soy sauce and bring my own utensils since they can be hard to get here!

GREAT PLACE/GREAT FOOD.... Downside the Floor Manager/Supervisor is the absolute polite person I've ever met. She is head of the staff and has ZERO people skills in connection with their role. Much better place without her presence and demeanor.

The sushi here is fantastic! We had a wonderful special meal tonight, and it was quite generous. The children's meal was also plentiful and healthy. We will definitely be returning.

To make matters worse, after we finished our meal and were waiting for the check, it took about 15-20 minutes to receive it. Our total was $85 and some change, and I handed the worker a $100 bill. As we waited for our change, I noticed that he finished at the register and continued assisting other customers for another 20 minutes. For some reason, without me saying anything, he assumed that the change was his tip. While I might have chosen to leave a tip, it felt presumptuous for him to take my change without asking, especially after all the waiting we had already done. I prefer to decide how much to tip rather than having someone make that assumption for me. Overall, I left feeling frustrated due to the lengthy wait.

Good page for delicious sushi. If it's busy, it's worth waiting. The atmosphere is like a restaurant in Fort Worth that I loved.