Taco Bell - Sanford

The food here is similar to what you'd expect from any Taco Bell, but the customer service is definitely lacking. There were only two employees working today, and there was no one in line. When I walked in, one worker was sitting on his phone while the other was chatting with a friend. Neither of them acknowledged me or my friend, and we had to wait until one of them finally decided to take our order. One worker did mention that they were open, but then disappeared. When we finally received our food, it was cold. Overall, I was not impressed.

Outstanding service and incredible food. This is my favorite spot in the world!

They claim to open at 11 a.m., but by 12:30, when lunchtime arrived, they were still closed. I asked the woman behind the counter, and she had no idea when they would be opening. It's frustrating to think that they would turn away so many customers. By almost 1 p.m., we noticed nearly 30 people being turned away during just that brief lunchtime period.

I 'm extremely disappointed. I work here at the mall, and I 've mostly went to taco Bell for lunch because if it 's good prices and even better quality. The other day I bought the Beef Quesarito , and I was so impressed with the taste and how full I was afterwards that I went ahead and bought two more today. When I opened their wrappers they both were flabby and mostly empty. They were filled with cheese and barley any beef like before. I was so hungry I already ate the other one but they were so flat and messy it would have been insulting not to have said anything towards the matter.

Horrible customer service! Asked to get the $5 nacho box and they said that promotion was over but yet I got it outside the mall two days ago and again the very same day outside the mall. Manager was very rude and confrontational to the point calling me a liar. There is a reason why they aren?t busy when we come here and I?m sure he is a big part of it.