Reviews
What Carmelia likes about Nando's:
My first time in Nando’s with my partner. Such a great experience. The food was delicious and the service was fast and efficient from all the waiters. Kyran who took care of our table was exceptionally attentive and helpful. Will definitely come back!! View all feedback. What Butterfly Butterfly doesn't like about Nando's:
Would not even give them 1 Star !!!! Placed an order and had to wait over 2 and half hours for delivery, time on the delivery app changed about 5 times had to ring head office 4 times and said when the food arrived ring back to let them know,, food arrived all cold rang head office again which was situated in the Philippines said they would refund £17 pound for the cold food all of it was cold and to be offered just... View all feedback.
Reviews from various websites
Always used the one in star city Birmingham, but I thought I'll give this a try because it was closer to us, I was under the impression that because it was a fr...
read moreI had been to this particular restaurant before and it is extraordinary. This time I went with my husband and it was his first time there.
Very pleasant meal and good customer service from the staff. Nice relaxed atmosphere to chat and catch up with friends.
Very poor service food very badly cooked would not go in this place again service very bad chicken not cooked very well
I like it! Very nice! For now, this is the best restaurant in West Bromwich! Very good the caramel cheesecake!...
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read moreDespite being a franchise, Nando's in West Bromwich falls short in terms of service and cleanliness. Customers experienced long waits, lack of greeting, and dirty cutlery. However, some diners had positive experiences, praising the delicious food and exceptional service from staff like Kyran. The restaurant's appearance was appealing, but issues with portion sizes and cleanliness detracted from the overall dining experience. Despite mixed reviews, some patrons, like William, provided outstanding customer service that left a lasting impression. Overall, Nando's in West Bromwich may benefit from improvements in hospitality and hygiene standards to enhance customer satisfaction.