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Contribute Feedback What Tidewatergirl likes about Tropical Smoothie Cafe:
Enjoyed a nice but very expensive meal at Tropical Smoothie. 1 Chicken Pesto flatbread, 1 Thai Chicken wrap and 1 Blimey Limey smoothie came to $29, ouch. The food was good and the smoothie was so nice and tart. I always make sure to not get any added sugar to my smoothies because they are sweet enough with the fruit. We went in right before the lunch rush at 12:05 and a nice clean restaurant that was empty. View all feedback.
What Nicole Moriarty doesn't like about Tropical Smoothie Cafe:
Just went into the store tried to use my birthday reward, the scanner wasn 't registering the code. The employees lacked any kind of problem solving skills. Just kept telling me my total was what it was. Then the employee says it 's my fault because I ordered a retired smoothie (meanwhile it 's listed in the app and on the board) and that 's why it wouldn 't work. No where on the birthday reward does it say it can 't... View all feedback.
They have jacked their prices up at this location. If you want to pay almost $20 just for a smoothie, flatbread and chips… then this is your spot…
Enjoyed a nice but very expensive meal at Tropical Smoothie. 1 Chicken Pesto flatbread, 1 Thai Chicken wrap and 1 Blimey Limey smoothie came to $29, ouch. The food was good and the smoothie was so nice and tart. I always make sure to not get any added sugar to my smoothies because they are sweet enough with the fruit. We went in right before the lunch rush at 12:05 and a nice clean restaurant that was empty.
I always loved this location…I ordered pick up today and my order def hit the spot The flat bread sandwiches are AMAZINGThey are nice and fillingAnd whenever I come for a smoothie only it’s perfect ?Thanks y’all
I placed a mobile order for the Baja chicken and mistakenly forgot to sub chipotle instead of the tomato salsa as the salsa is too spicy. Called three times before someone answered the phone and was told that since the sandwich had been made, they cannot remake it. When I arrived at the cafe, I explained the issue and was told again that the sandwich could not be remade. As I cannot enjoy this spicy sandwich, I asked for a refund and was told that they cannot process a refund since the order was placed on the mobile app. What kind of nonsense is this? I called their customer service line and am being refunded through them. I also left a review for this location with them advising that this is a pretty ridiculous situation. Agent who answered the phone stated that it’s the manager’s discretion to remake it or not. So they are penalizing me for making a mistake? I will definitely not be revisiting this location again and will continue to spread the word on other platforms.
I placed a mobile order for the Baja chicken and mistakenly forgot to sub chipotle instead of the tomato salsa as the salsa is too spicy. Called three times before someone answered the phone and was told that since the sandwich had been made, they cannot remake it. When I arrived at the cafe, I explained the issue and was told again that the sandwich could not be remade. As I cannot enjoy this spicy sandwich, I asked for a refund and was told that they cannot process a refund since the order was placed on the mobile app. What kind of nonsense is this? I called their customer service line and am being refunded through them. I also left a review for this location with them advising that this is a pretty ridiculous situation. Agent who answered the phone stated that it's the manager's discretion to remake it or not. So they are penalizing me for making a mistake? I will definitely not be revisiting this location again and will continue to spread the word on other platforms.