Villa Nogal - SAN SEBASTIÁN DEL OESTE

My husband and I were in San Sebastián del Oeste in the evening. We went to the villa because it has such a welcoming and plush garden entrance. When we saw the VIEW... and there were French music... and the outdoor furniture made You were like you on the Riviera... It was almost surreal! We were for an excellent meal (usually French cuisine). We had salad, smoked salmon salad, chicken buckle and wonderful trout. It was all great together with these wonderful roles and an anchovy and pesto godfather who was for to die! We traveled with our dog, a little Shih Tzu, and the staff could not have been more nice for us and the dog. We found our waiter Antonio to be friendly, helpful and so professional about the top. This place is a small piece of paradise in SS del Oreste. If you go to dinner, come early enough to see the fabulous sunset! Sharon

Shame! This is a beautiful, luxury and dream hotel and restaurant, yet everything disappears with the rude attitude of Cynthia the manager. We spent a night at the hotel and have a reservation in the restaurant, our experience was just the worse, Cynthia is really far to understand and live what customer service is! Every time I had a simple question or request, she really treated us badly, with very negative attitude and always rude and she was obviously angry to be asked for something (not sure why! . I really hope that the owner could read this message (not only mine, but those who relate to the behavior of Cynthia and take the necessary measures to improve customer experience. I love San Sebastian del Oeste and Villa Nogal, but I would definitely not come back to this hotel. All my gratitude to Jazmin, waiters and gardeners who were very friendly, helpful and supportive.

After I had made a non-refundable reservation for tonight, I received a message from the hotel that they could not accommodate me for maintenance and had to cancel my stay. As a hotelier, I know that hotels can have their calendars so that rooms can be blocked and not reserved if they have planned maintenance or other activities. This disturbed my travel plans in the last minute, and since the reservation is not refunded it is likely that my card will be automatically calculated for the night. Do not publish your rooms for sale when your hotel is closed... it is a very simple task.

Wow!! Wow!! Wow!! This is a piece of heaven !! And what a relaxing reprieve from Sayulita! My husband and I rented a vehicle in Bucerias and drove through mountains and beautiful scenery to San Sebastián. This hotel was our first stop ! We had lunch and booked a night right away! From the beautiful lush gardens, the unique fabulous decor , and incredible service, the and views WOW THE VIEWS!...this place is PERFECT!! I wish we were staying for another night. We finally slept well once we got here! The town is authentic Mexican! The cobblestone roads leading into the village is a step back more than 300 years !!

A hora y media de Puerto Vallarta y lo mas sorprendente lleno de turistas, la comida es increible, muy buena, bien montada y deliciosa, vale la pena visitar el pueblo magico y comer ahi, cenar debe ser todavia magnifico.