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Contribute FeedbackVisitors to this popular burger joint find themselves with a variety of experiences. While some enjoy standout items like the Sourdough Jack and Mini Churros, many diners report inconsistent quality and service. Complaints include underwhelming Loaded Potato Wedges and issues with incorrect orders, particularly in the drive-thru, where communication challenges can lead to errors. Pricing has raised eyebrows, especially when food is found to be unsatisfactory. Despite a few bright spots, such as friendly service during busy hours, the overall sentiment suggests that patrons may need to manage their expectations. Cleanliness and order accuracy are notably lacking.
The Sourdough Jack at this restaurant was truly impressive and exceeded my expectations, especially since I don't typically eat fast food. The crispy sourdough and delicious flavor combinations were standout, especially when adding extra cheese. Additionally, the Mini Churros were a delightful surprise with their amazing textures.
The burger was decent, but the Classic Sauced Loaded Potato Wedges were disappointing. The menu described them as crispy wedges loaded with shredded cheddar cheese, cheddar cheese sauce, ranch, and bacon crumbles. What I received was underwhelming - potato wedges with little cheese, no cheese sauce, minimal bacon, and no ranch despite ordering extra. This isn't the first time my order has been messed up at this restaurant. I'm left wondering why the staff can't seem to get it right.
I can't believe I paid $17 for just one sandwich at this restaurant.
Jumbo Breakfast Platter w/ Bacon is a good value. This location is stingy with condiments but fast delivery every time. Reliable late at night
They never get the order right. This time I had no bun at all on my burger. Plus, even when you pick your condiments, they ALWAYS forget!!
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