Philz Coffee - San Mateo

Rude service and subpar Philz drinks.Ordered a mint mojito, and they were busy chatting with each other rather than paying attention to the line.My drink, which I asked for more mint, had very little mint, and I asked for light cream, and it was regular cream. I would have had them remake the drink but the woman in front of me ordered a Rose drink and they made it wrong and they were busy trying to fix her drink and when they did it was still wrong so she walked out.I felt if they can't fix her drink then why bother. It's an expensive waste of $6.

I always do mobile order never had an issues!Great location ??

The barista Yvonne was beyond kind this evening. I came in just after they closed and didn't realize it. She confirmed if I was ordering a hot chocolate I had my 3 year old with me. Yvonne offered to make the hot chocolate which I was very appreciative of. Then she went a step further and didn't charge us since they had shut the registers down. I had come in about 20 minutes prior to this and unfortunately had to leave and come back since my daughter needed to use the restroom. My daughter was very happy of course. I am so grateful for Yvonne's kindness and for her making my kiddos night. Thank you!

Love the mint mojito. I haven't found another favorite yet. I tried the gratitude and it was too bitter for me.

Definitely would recommend the location at the Hillsdale Shopping Center. Terrific customer service and helpful. The barista we had was amazing. I forgot to ask her name.