Chipotle Mexican Grill - San Mateo
Chipotle Mexican Grill
Description
While Chipotle maintains its standard fare, recent visits reveal concerns regarding food quality and portion sizes. Many diners report disappointment with items like the garlic steak, often appearing dry and seemingly less than fresh. Additionally, requests for double protein often result in regular portion sizes, particularly when ordering through mobile apps. Although service is generally friendly, patrons advise caution when placing orders under certain names, as discrepancies in portion sizes have been noted. Despite occasional operational shortcomings, the restaurant's staff does show a commendable commitment to customer service and satisfaction.
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Service is terrible. The employee does not know the menu. The amount is ridiculously small.
Terrible. I order Too go here often because it's close to work. Whoever is in the back making the pick up orders is terrible. They through all the left over fat in the bowl everyday when I order steak. Today I ordered carne asada and it was even worse. If you decide to eat there you have to order in person so you can watch what they do to your food otherwise you will not get what you are paying for
Went there this evening for a salad bowl ... the lettuce is so gross all wilted spinach terrible it used to always be made with Romain now you never know what kind of lettuce they're gonna have in there never go back plus their salad bowl are $14 now without guacamole
I’m giving this restaurant a 3-star rating because when I ordered a bowl, the staff member barely filled it with rice. There was a chunk on the left and a small portion on the right, but the middle was mostly empty—you could see the bottom of the bowl. I noticed that the person in front of me also ordered a bowl and asked for more rice, which I initially thought was just their preference. Now I realize they were likely doing it because the staff wasn't serving proper portions. For $13, I expected a well-filled meal, but I ended up making my own rice to fill the bowl. It really felt like I was shortchanged.
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QR-Code for the menu
