California Pizza Kitchen At San Mateo

I recently visited California Pizza Kitchen for the first time and went in with a big appetite. Given the name of the restaurant, I was expecting a heartier pizza dough. Whoever came up with the name really needs to reconsider it. Next time I'm craving pizza, my top choice will be Golden Boy Pizza in Burlingame on Rollins Road, followed by Round Table Pizza, which pairs perfectly with a thick blue cheese salad. While I appreciate the concept of a pizza kitchen, I was ultimately disappointed with the pizza. I'm left wondering what the owner was thinking when they decided on that name.

I can't believe how disappointing this dining experience was. First, they served my hot water in a chipped cup. Second, they didn't offer fresh cheese after delivering the pizza and pasta. And third, they couldn't even remove the black pepper from the dishes?

I had a disappointing experience at this restaurant. The staff, particularly one man, was quite rude and exhibited poor customer service. They didn't have garlic oil bread available and didn't seem willing to take our order correctly. When we inquired about dessert after finishing our meal, we were told it wasn't possible to get any. Overall, it was a frustrating experience. However, I did ask another server for assistance, and Daniel was extremely helpful—he took good care of us and ensured our food was served properly.

Waited over 45 minutes for my child's meal. Spent about $22 for grilled chicken with broccolini, chocolate milk, cup of fruit, cup of tomato soup.They told me they got the order wrong and made fried chicken instead of grilled chicken. They forgot the bread for the tomato soup. They completely forgot the utensils! When I got back to the car, found the chicken was burnt! That's it...back to Nordstrom for a decent meal for my kid!

We ordered pizza from California Pizza Kitchen through Door Dash the pizza was completely burned on the top. Some of the toppings were incinerated. We spoke to the associate a manager who barely offered an apology and said if we brought it in they could exchange it for a new one or we could try to apply for a refund through Door Dash. They could not explain why they delivered a burned pizza to a customer, only stating, mistakes happen.