Porque No? Tacos - San Leandro

I 'll start off by saying that the food here is good. We got the chilaquiles and they were presented nicely and flavorful, though not super filling so I recommend getting something with it. The shrimp tacos were ok, but not super special.Overall, the food was fine, and we were enjoying ourselves until...Please note that I have a service animal. Prior to arriving at the restaurant, I called to ensure that service animals were allowed, and I was told they were. When I arrived, the worker, who I assume I spoke to on the phone, addressed me and asked are you the one who called about the service animal? I said yes, he smiled and took our order. No issue. We sat down, ate, and enjoyed the chill atmosphere for almost two hours.Then out of no where, a lady aggressively approached our table (again, after having been sitting, eating, paid, and minding our business for 2 hours), and said that animals weren 't allowed in the restaurant. She didn 't identify herself, give any type of greeting, or excuse herself for interrupting our conversation. The dialogue went as follows:She: Animals aren 't allowedMe: I called ahead and asked if service dogs were allowed and I was told yesShe: Who did you speak to?Me: I don 't knowShe: You didn 't get their name?Me: No, I didn 't askShe: Well its our policy that no animals are allowed. Did you eat already or are you waiting on food?Me: We ate and have been sitting here with no problemShe: There 's a sign on the door that says no petsMe: This is a service animal and obviously the guidance from the staff contradicts this statement.She walked away without giving any awareness or recognition that the dog was a service animal.Needless to say, we left almost immediately after. It was extremely disheartening, and frankly, frightening, to be approached with such aggression and obvious disregard for the spectrum of disabilities and purpose of service animals. Further, we looked for a sign outside the restaurant, and there is nothing that says no animals, or more specifically, service animals.Her dismissal of my needs, and refusal to let us be patrons of this business is a violation of the Americans With Disability Act which states: The ADA is a federal law which requires businesses and organizations that serve the public to allow people with disabilities to bring their service animals into all areas of the facility where customers are normally allowed to go. Examples of these businesses and organizations include restaurants or hotels.July is Disability Pride Month to commemorate the passing of the 1990 Americans with Disability Act. The law prohibits discrimination against people with disabilities. Although 1 in 4 Americans have a disability, there is still much work to be done to achieve equity among our largest minority group.Her behavior came off as derogatory, ableist, and discriminatory towards persons with disabilities. I would NOT recommend this business to anyone that experiences disabilities, considers themselves an ally of those in that community, or has any general compassion for humans.This was an extremely disappointing and humiliating interaction that tarnished an otherwise enjoyable dining experience. I do not plan to return, and do not advise others to either.Lastly, to reiterate, the woman never introduced herself, so I don 't have her name, or have any idea what her role is in the establishment, but she noted she was the enforcer. To describe her physically, she looked to be middle aged, fair skinned with shoulder-length brown hair and about 5 '7. She would benefit from sensitivity, diversity, inclusion, and equity training and overall compassion, empathy and improved communication skills.

Used to be a repeat customer until they started charging fees out of nowhere, portions and sauces got smaller burn prices go up. I have recommended multiple people here, but won't be coming back until the fees are lifted. You will even get charged for picking up your food. You also get charged even if you pay cash at pickup.

Totally unassuming location, but their food is fantastic. Got two tacos, lengua and al pastor, plus chips and salsa. The tacos were hearty, medium sized tortillas fully stuffed with juicy, well seasoned meat. The chips were fine, but the salsa... absolutely delicious, one of the best I've had in a while. In addition to red and green salsa for tacos, there was a dark red salsa that was just divine spicy and hearty, I would drink it like a soup in the wintertime!

I have followed this food from Oakland to San Leandro and havenever had a bad meal. Everything is made fresh and is ALWAYS delicious. I can always count on a good meal when I come to eat, from chicken and waffles to chilaquiles or just a smackin torta they have the food to travel for.

Let me say that I love the tacos, my first interaction is menu not good on the web, order a 2 taco plate, but they made 2 plates and wanted me to pay for them. Next i Ordered a Burrito, but asked if they had Carne Asada was told yes, but when i picked it up it was shredded beef.I don't mind paying $17.00 for a burrito and $2.50 for a can soda, but would like for it to be what i asked for