Chipotle Mexican Grill - San Leandro
Chipotle Mexican Grill
Description
Restaurant reviews reflect a stark divide in experiences, with concerns about quality and cleanliness dominating recent feedback. Many patrons express dissatisfaction with undercooked rice, poor food preparation, and unsatisfactory customer service. Complaints about slow service and lack of restroom access exacerbate frustrations. In contrast, some diners fondly recall earlier visits, highlighting delicious dishes such as pork chops and burritos. A closing notice adds to the sense of loss for loyal customers. Amidst the chaos, a new establishment hints at fresh beginnings, but it’s clear there’s an urgent need for improvements to restore faith in the dining experience.
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Feedback
Real friendly staff and very accurate in what they do to getl orders by phone or internet up and ready before you get there
This restaurant is not recommended. The manager and staff are extremely rude and unhelpful. I come here for lunch every Wednesday out of convenience, but the service is consistently slow and disorganized. There are usually at least 8 employees working, yet the wait time is always over 30 minutes. Today, I decided to order online to save time, but my order was still not ready by noon. When I asked for a refund, they were unapologetic and unhelpful. The staff seem disorganized and unclear in their roles. I will not be returning to this restaurant.
The food was fresh and the service was good. Not to know where we eat while we visit oakland, we went with what we know and chipotle not disappointed.
Nice clean inside. Medium sized space. Employees not friendly, but not rude. Just very nonchalant. I picked up a child's spaghetti for my daughter. It came with some bread and butter. I had a bite, tasted like basic spaghetti nothing really stood out about the sauce. I've had other items about 15 years ago. From what I remember they they good. They have a nice vegan menu I'd like to try.
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QR-Code for the menu
