Dunkin' - San Jacinto

My son used his gift card and he got one of the kids cups with T- rex on it I believe It's a small cup this one was topped with nuts and I asked her if he could get a different topping which was M&M's. She was a little hesitant but did it anyways I told her I would pay extra and she said this time we wouldn't have to but for next time it's up to whoever was there. That was fine. Workers were there, looking for a customer to come in and it was a bit slow at the time. This place is not one of my favorites but since he had a gift card from his teacher(shout out to Mrs Oceguieda Thank you!)We got to try it out again...The important thing is my son enjoyed it .

Just came in for a coffee but then decided to get a couple other items. A cinnamon roll, a lemon loaf and try their loaded hashbrowns. The cinnamon roll and hashbrowns were TRASH. The loaded hashbrowns are 9 smashed tater tots about the size of quarters, with a drizzle of salty cheese sauce and some bacon sprinkled on them for about 5 dollars, that look nothing like the picture advertised. Cinnamon roll was a bit stale and tasted like a vending machine honey bun, but costed twice as much. Coffee was so so, and definitely not worth the 3 dollars that was paid. A 3.50 lemon loaf was crazy. Staff was not very friendly and looked like they hadn't washed their uniform since being hired. I stood at the counter for a short while without being acknowledged and was just getting ready to walk out and head over to McDonald's before they finally acknowledged me at the counter. They were preparing orders but if they can talk about whatever their conversation was about they could also acknowledge a customer to say hello or we will be right with you. Very dissatisfied and most likely not coming back .

I had a four item order this morning and I was missing one item my lemon loaf bread. Which was for one of my co workers : as for my bagel it was burnt and tasted horrible sadly I had to throw it away.

Today @2:30pm I ordered a pumpkin iced coffee by the drive thru, and I got a regular coffee. I even asked her about it but, before I could say anything else she closed the window on me. That’s not good customer service.?

Fast drive through, courteous, service oriented staff.