Grand Hot Pot Lounge - San Francisc

We came here on a Monday at 4pm and the guy charged us for a lunch instead of dinner even though dinner service started at 4pm. The lunch was around $25 per person excluding tax. There were only about 6 people here all together. The food came out almost instantaneously. This place serves all you can drink, all you can drink alcohol is only with the dinner service. They have soy milk and grass jelly drinks along with other tropical canned drinks and your normal sodas. Unlike other places you have a communal pot. This is more family style than normal hot pot places. Dinner is about $10 more but has more options when it comes to appetizers. The meats for the most part were pretty good. They also have frog legs here which is different. I didn't try it but my boyfriend said it tasted like chicken. The appetizers were pretty good! (Honey walnut shrimp was on the menu) over all pretty good experience.

Came here for the first time in a while with a group of friends for a weekend dinner. It was $35 tax per person AYCE, including drinks and made to order appetizers.We selected two soup bases, one spicy for meats and one vegetarian. We checked off items on a paper menu that we wanted, and they'd come on a raised platter that was placed next to our table.The service would bus leftover plates, cans, and utensils pretty quickly. For sauces and getting non-water drinks, there was a sauce station and also a drinks fridge where we could grab our own sauces and drinks.I had a great time, found the food satisfactory for the price, and the ease of the hot pot experience here to be easy and great. Will definitely come again!

Came around 4pm and it was very empty for an ayce restaurant, which was great because there was no wait and the service was quick. Most of the food came out after a couple minutes, couple items were missing but it's fine because it's ayce and you can just reorder.All the food and the broth tasted fantastic. There is a good selection of meats and lunch appetizers, there's even more for dinner. The fridge drinks are very different from the regular restaurant drinks, making it fun and interesting. Would come back especially for dinner

A lot of food can be ordered so you'd better watch out! Took my family out and they enjoyed it a lot. The broth for the hotpot was pretty good and the servers really try to be as attentive as possible. Sometimes it gets pretty busy so please be patient. The ambiance looks nice, kind of the old Chinese style restaurant. Overall it's pretty good.Bring your family there to get their protein portions on!

So tragic they have downsized and no longer offer kareoke rooms: when I booked via the phone they said they still had a room with kareoke so I was really confused! The waiter seemed impatient with me when I asked about the rooms. We ended up not eating there because when we sat down no one came to us for a while...