Menchie's Frozen Yogurt - San Clemente

My s/o and I called munchies as soon as we finished a delightful dinner down the street. the employee who picked up the phone greeted with a hello ?? .. we thought we accidentally called a 10 year old girl!! she proceeded to tell us that they close at 10pm when the time was 9:53. feeling elated, we let her know we would be there in 2 minutes.. she replied okay . we arrived to Menchie 's- San Clemente at 9:55... lights out and doors locked. one employee with red hair came to the door and said when you guys called, we already shut the machines down, nobody has been here for an hour that 's fine and all but.. wouldn 't you think to let your customers know on the phone before they got excited and wasted their time ... ? will not catch me back there.. golden spoon it is!!

I wasn't welcomed when entering and I was the only customer at the time. On top of it, they had ONLY FIVE FLAVORS AVAILABLE!! And the toppings were all running out or out completely. Very disappointed with my Menchies experience.

I went there today and purchased one yogurt for $4.32. When I was reviewing charges on my card they charged me $8.32. That is ridiculous. I tried to call them but no one answered the phone and there is no way to leave a message.

Being generous with 1 star. The worst tasting yogurt ever. Yogurt Land was closed. So we ended up here. Toppings were stale too. I asked for a taster was told they don't do that anymore. Had I sampled I would not have wasted my money.

I actually love the dishes and customer service, awesome area to my house. The staff members are always super nice. Highly recommended.