Little Caesars Pizza - San Antonio

I was initially hesitant because of the reviews, but the young lady at the counter was incredibly helpful and kind. The pizzas were already prepared, and she provided napkins, a receipt, crushed pepper, and more. The service was excellent and the pizza was fantastic. I recommend giving them a second chance!

The restaurant offers ready-to-go pizzas with fast service at affordable prices, and they are delicious.

If you come across two individuals who appear to be in their pre-teens, completely absorbed in their AirPods, don't expect great customer service. The two guys who were working today seemed quite upset as they were clearly overwhelmed with their tasks.

I was a bit worried after reading some reviews, but the young lady at the counter was incredibly helpful and friendly. The pizzas were already prepared, and they offered napkins, a receipt, crushed pepper, and more. Excellent service and delicious pizza! Give them another chance.

While I was waiting, I witnessed an interaction between another customer and the manager. The customer complained about the quality of his pizza (he had ordered the ExtraMostBestest) because it lacked pepperoni. The manager responded that the pictures were misleading and insisted that it was prepared correctly, despite the customer informing him that he had ordered the same pizza three times before and it had never looked like this. The photos I saw confirmed that the pizzas served did not meet the standard for the ExtraMostBestest. It seems that the manager is the primary point of failure at this establishment. When I arrived, he was on his phone and holding a cutting board. He is not proactively training his employees, which has resulted in several critical errors by the cashiers, who don't know the proper way to cut the pizzas or follow the recipes correctly. He also sets a poor example by demonstrating that it’s okay to be dismissive and argumentative with customers. On the bright side, he did offer me a 20oz soda while I was waiting.