Big'z Burger Joint - San Antonio

The food was great. I love being able to get mine dirty (burger with an egg on it). Place was very busy as usual. We had a large party for a graduation and had to wait a short time for seating. The tables were dirty and we had to clean them ourselves even after asking and put down the new paper ourselves which was disappointing. There was a long line to order food but worth it. The only complaint is that the staff is not very friendly or cheerful making it seem like there running an assembly line in a factory. There’s place for kids to play outside and stay busy. There is parking but when it gets busy you have to park on the street and walk.Kid-friendliness: There’s a large outdoor area that is fenced for the kids to play and keep busy. The have some toys and things for them as well. They have astroturfing so kids don’t get super dirty.Parking: There is parking in the parking lot but when it gets busy you’ll have to park on the street and walk a bit.Wheelchair accessibility: The building is fully wheelchair accessible, even outside. Can be navigated with minimal difficulty.

Good quality fresh food. Great for kids and large groups. I love the fries! They have a variety of American food as well as healthy options. Both locations are very consistent. Great local ice house!Kid-friendliness: Large grassy area to play in as well as large games available

Great food. Great atmosphere. Burger Patty 5 out of five. Bread four out of five. Pickles five out of five. Mac and cheese 10 out of five. Super good. Staff is great.

1. Burgers were salty… couldn’t even eat them.2. Ordered a medium burger and it was well done with an over medium egg that was left off the burger… when I asked for it- I received an over easy basically uncooked egg.3. The picture below was AFTER we had asked for a replacement tomato because the first one was smaller than the pickle slice- now it’s at least the same size. (This is for a double cheeseburger)4. Almost $40 bucks for horrible food. Could have spent way less at mcds and enjoyed it more.5. Service was horrible. Impatient cashiers when you’re ordering for the first time, kitchen staff had a horrible attitude…the only thing decent was when we got up to leave a lady came up and asked if we needed a Togo bag/box.6. The only good thing about this place is the environment. I think it plays mind games with you… because it makes you think the food HAS to be good… but had the same food been in a normal restaurant environment, it wouldn’t be open anymore.7. The presentation of the food was good. But if you’re actually planning on eating it- go somewhere else and save money and your stomach.

Great visit to the 1604 location! I know me n my buddy were the first ones there, and I guess the kitchen crew was ready to go cuz I had one of the juiciest burgers I've ever had!! Every bite, I had to wipe the edges of my mouth and watch out for juiciness ...ohhh man, it was good! They went to town with the jalapeños and bacon, the fries were so crisp and the onio rings are good, although I always thing they're missing a little umph..?‍ But all in all, I couldn't have asked for a better lunch. My buddy made one of the best mistakes you could make and ordered a double (1 lb) thinking they were 1/4 lbers... I too made that great mistake once..? BIG'Z NEVER DISAPPOINTS!