Boy Zugba - Samal
Boy Zugba
Description
**Dining Experience at Boy Zugba: A Mixed Review**
Boy Zugba offers a unique, Filipino-themed ambiance complemented by a variety of grilled dishes and delightful desserts like the leche flan. Patrons appreciate the juicy chicken inasal and refreshing drinks, while the overall atmosphere and creative decor add to the experience. However, service inconsistency raises concerns, with patrons citing slow waitstaff and order mix-ups, particularly during busy times. While the food is often well-prepared, issues with undercooking and flavor have been noted. Though many enjoy the lively environment, improvements in service efficiency could enhance the dining experience significantly.
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The service that night was not as good as it usually is. We sat outside because we were discussing some important matters, but it was difficult to get the attention of the waitstaff, as most of them were focused on the indoor area. The food, however, arrived on time and was well cooked. Unfortunately, the hot lemon with honey was not satisfactory, as it tasted bitter even when it was served.
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The food was decent, but the service was incredibly disappointing. We found ourselves constantly reminding the waitstaff about our orders, as they frequently forgot what we had requested. I get that it was a bit busy, but even after the rush died down, we were still largely ignored. They brought out our food first and only served our drinks 45 minutes later—by that time, we had already finished our meals! I've never experienced such poor service at any restaurant before. I really wish I had just gone to Jollibee instead.
Hello, I would like to share my concerns regarding the chicken inasal I ordered through Food Panda. Although it arrived on time, the chicken was raw on the inside, showing noticeable blood and undercooked flesh. Additionally, it wasn't very tasty or flavorful, which was disappointing, especially since I was really hungry and had high expectations for the dish. It's important to be cautious about food safety, especially regarding salmonella. I hope the owner, Boy Zugba, takes this seriously.
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