Hemingway Cafe - Salt Lake City

Bad customer service, the lady was on the phone all the time. Then her phone touched with gloves and touched my food. My panini ordered that she put in the panini press for only 2 seconds, the sandwich was still cold. will not be back

Her grilled cheese sandwiches, muffins and biscuits are great. The lady who works there is very nice.

This place is small warming to my soul and feels like a very Authentic Italian food joint. I had the best Panini I think possible to taste here in America and the woman who owns the restaurant works so hard to make it so incredible. This is my favorite restaurant style food place right now with red iguana being a slightly more expensive close second.

DISGUSTING! The worst turkey, bacon avocado wrap I have ever had!! These people should be ashamed of themselves for serving me what they did!The wrap she served me had to have been at least a week old! The lettuce was wilted, tortilla soggy wet, the avocado in the wrap was BLACK! I could not believe I was served this! I also had the worst customer service experience. I went into this café to order the woman behind the counter would not even get off her cell phone while I placed my order paid. When I came back to return the vile wrap I was served she was still on the phone (imagine that)! I asked for a refund had to show her how disgusting the wrap I was served was. Still on her cell phone she gives me a refund. No I am sorry or apologize for that. The WORST customer service ever!!! I will never ever go back nor refer anyone. Stay away! They serve old food have terrible customer service!!!! I was very disappointed.

I don't think I ever have such terrible services. It's also bad because I've often gone in the past because I really liked it. I usually save myself giving a tip after the service, because if it is exceptional, I want my tip to reflect that. But the short end of it, between me and those with whom I had learned, we were not worth knowing much because we were not a boy with whom we flirted. After we waited as long as we had, we learned that my food was burned... At this point, I should have just refunded her money. It took longer than just to get her attention, then who knows how burned it was... or when it even started? then the ignorance continued.... I was livid. I'll never go back. I went very nice and understood because I really liked it in the past. Never worth my time or money again.