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Contribute Feedback What Nancy Quinn likes about Arby's:
I celebrated my birthday today and although I had already eaten lunch, I needed dessert to satisfy my sweet tooth. The only thing that could satisfy my craving was an Arby's Jamocha shake. Shelby, the young woman working at the drive-thru window, was fantastic! I asked her some questions about the app and ordering process, and mentioned that it was my birthday and that I was a grieving mom. She gave me a beautiful sm... View all feedback.
I will never return to that restaurant. Even though they close at 10 pm, they left me waiting at the drive-thru without any explanation at 9:35 pm.
I celebrated my birthday today and although I had already eaten lunch, I needed dessert to satisfy my sweet tooth. The only thing that could satisfy my craving was an Arby's Jamocha shake. Shelby, the young woman working at the drive-thru window, was fantastic! I asked her some questions about the app and ordering process, and mentioned that it was my birthday and that I was a grieving mom. She gave me a beautiful smile and truly made my day. A shout out to Shelby for her kindness and exceptional customer service!