Kfc - Salisbury
Kfc
Description
In a recent exploration of a local KFC, guest experiences varied significantly, highlighting both serious concerns and a glimmer of hope for improvement. Many patrons reported disappointing food quality, with overcooked wings and lukewarm chicken dinners being common complaints. The atmosphere was marred by an unsafe, poorly lit parking lot, exacerbated by reports of disregard for accessibility needs, as one customer was denied entry due to her disability. However, some diners praised the newfound friendliness of the staff and a management shift aimed at enhancing service and food quality. While challenges remain, there’s a cautious optimism for this KFC’s future.
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I walked in to order lunch, but the young lady informed me that the dining area was closed. So, I went to the drive-thru to place my order. I ordered a three-piece dinner and received a leg, thigh, and breast. Unfortunately, none of the chicken was hot, and there was a large pile of trash in the middle of the kitchen floor that someone could easily trip over. The apple turnovers were the only things that were actually hot. I think I’m done with this KFC location; it’s just not clean!
Food was great, staff was friendly and quick with order for 4. Clean restaurant.
We ordered the 24 pack of the wings and had to order all our sides individually. But the wings were so hard crunchy that we couldn't even eat them! Seems like they would ask original or crispy on the wings also. But they didn't. Don't think we will goback to that location.
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