Panera Bread - Salina
Panera Bread
Description
Panera Bread in Salina, Kansas, has garnered mixed reviews recently, highlighting significant concerns over declining customer service despite consistent food quality. Patrons express frustration over rude staff interactions and inadequate service, with reports of unannounced order pickups leading to cold meals. While some customers appreciate the food offerings, including popular items like broccoli cheddar soup, the overall dining experience is marred by a lack of friendly engagement from employees. Additionally, menu changes, including the removal of beloved items like chili, have disappointed loyal patrons. Overall, while the food remains a highlight, the service has fallen short of Panera's traditionally high standards.
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I visited for the first time and was the only customer. I experienced a long wait and found the selection to be lacking. I was disappointed, but I still love the bagels.
I am very saddened that chili is no longer on the menu. It has been my winter comfort for many years. I have been a very frequent patron since this location opened. They know me by name. I've been told that this location has a smaller menu now. I do understand that cinnamon rolls were first taken off then brought back. Please do the same with chili as many people want chili with their cinnamon rolls. I'm pleading!
Panera use to be good. I ordered the smokehouse barbecue chicken sandwich only to bite into the most bland, unseasoned chicken sandwich I’ve ever tasted. The chicken was somehow dry and mush at the same time with zero flavor. The bread as usual, was dry and hard around the edges. Supposedly had barbecue sauce on it but was barely noticeable. I also ordered an iced caramel latte… coffee was bland and tasted like hospital cafeteria coffee with some caramel sauce added to it. Very disappointed with the food at this place and how much flavor it lacked. And for the price, definitely not worth it. I’m sure their soups and bread bowls are still good but nothing else I’ve ever tried has been worth the paper they wrapped it in.
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