Reviews

Overall Total Score
3.7 out of 5
Very good | 1215 reviews

What Janet H likes about Costa Coffee:
This has become our go to place for a coffee and snack before the theatre. It was busier than normal as Manchester United were playing at home. Hence the coffee being served in disposable cups! We got a table without any problem. I chose the St Clementine cake which was moist and tasty. My latte coffee was hot and the right strength. My partner's coffee was very strong. The staff are efficient and helpful. The tables... View all feedback. What Connie Fancy doesn't like about Costa Coffee:
Sad to see everybody who dined in used disposable cups especially on busy days. Staff tend to just use disposables and skip asking whether customers are dining in or not. Costa gives extra beans on their app to customers who use reusable cups, hope more use it. View all feedback.

Reviews from various websites

Tripadvisor
3.6 ★ from 65 reviews
246catharinek
18.12.2023 - 08:39

Always extremely busy and always a long wait coffee always lukewarm friendly enough staff who always apologise beware thought of gift cards they are an absolute...

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Janet
18.12.2023 - 08:39

This has become our go to place for a coffee and snack before the theatre. It was busier than normal as Manchester United were playing at home. Hence the coffee...

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Janet
18.12.2023 - 08:39

We called in here at around 17.15 and it was busier than on other occasions when we have visited. They now stock items of food from M&S. I chose an egg and cres...

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malc1005
18.12.2023 - 08:39

We stopped off here for a morning cup of coffee, and a bite to eat. Friendly staff, good service, nice coffee.

972fionan
18.12.2023 - 08:39

We had had a lovely morning visiting the Lowry Gallery but sadly felt extremely disgusted by the staff at Costa Coffee in the Lowry outlet shopping mall. The pl...

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Costa Coffee at the Lowry outlet offers a mixed experience for patrons. While some visitors enjoyed tasty drinks and snacks, praising the staff's efficiency and the appealing menu with items from M&S, others reported cleanliness issues, with dirty tables and rude service undermining their enjoyment. On busier days, the reliance on disposable cups and an overall lack of cleanliness were notable concerns. Positive moments highlight the well-executed coffee and cake selections, but a consistent focus on hygiene and customer service is needed to elevate this venue into the reliable stop it aims to be for shoppers and theatergoers alike.

Google
4.0 ★ from 577 reviews
Connie
05.02.2024 - 23:52

Sad to see everybody who dined in used disposable cups especially on busy days. Staff tend to just use disposables and skip asking whether customers are dining...

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shaun
05.02.2024 - 23:52

It's a coffee shop at Salford Quay, what more can be said, its clean and pleasant staff. Spacious too.

Harold
05.02.2024 - 23:52

We were seated next to a group of eight teenagers who brought in food that they did not purchase from the restaurant, despite only buying three drinks. There sh...

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Suejo
05.02.2024 - 23:52

If you are gluten-free, there are limited options to eat at this restaurant. However, the crisps and gluten-free chocolate brownies are available and tasty. How...

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Graham
05.02.2024 - 23:52

Unfortunately, the kitchen was not functioning during my visit, so all drinks and food had to be served in takeaway containers. The restaurant was very crowded,...

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Gastroranking-uk
3.4 ★ from 573 reviews

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