Bertini's Inc - Salem

The dining experience and service were just average. There are some great servers, but it really depends on who is assigned to your table. Unfortunately, the se... read more The dining experience and service were just average. There are some great servers, but it really depends on who is assigned to your table. Unfortunately, the server we had tonight ignored us throughout the evening. After reading the other reviews, I can’t say I’m surprised that this place is shutting down.

This wonderful family-owned Italian restaurant is a true gem. It's the kind of place where the chef is also the owner, often dining there with extended family.... read more This wonderful family-owned Italian restaurant is a true gem. It's the kind of place where the chef is also the owner, often dining there with extended family. It has built a loyal clientele over the decades. I've been a patron since childhood, and the chicken parm is simply the best. The staff is incredibly friendly, with many having been part of the team for years. This restaurant is a must-visit!

Awesome fried scallops! Does not leave a fishy after smell. Great staff! read more Awesome fried scallops! Does not leave a fishy after smell. Great staff!

Now, let's discuss the food. I ordered a simple ziti with meatballs dish. When the plate was placed in front of me, the first thing I noticed was a dead bug sit... read more Now, let's discuss the food. I ordered a simple ziti with meatballs dish. When the plate was placed in front of me, the first thing I noticed was a dead bug sitting right on top. The ziti itself was overcooked to the point that I couldn’t even pick it up with a fork; it fell apart at the slightest touch. The sauce tasted like canned tomato water, and the meatballs were incredibly mushy. I genuinely hope the management can make some improvements and turn this place around.

Am I able to give 0 stars? I've given this place a few tries and they've done nothing but disappoint. Food is usually decent. The hostess was nice and that's ab... read more Am I able to give 0 stars? I've given this place a few tries and they've done nothing but disappoint. Food is usually decent. The hostess was nice and that's about it. Today I go in To have a quick bite on my break, and I'm here for 15 minutes without acknowledgment. A table who cams in 5 minutes after me got their drinks and appetizers before I walked out. I'm not sure if it's because of ethnicity or what the case is, but the waitress always prioritizes the white tables over everyone else. It's disgusting that it's 2019 and she's clearly racist. Won't be having my business ever again.