Sub Station Ii - Saint Matthews

I usually enjoy the sandwiches here, but it's been tough since COVID hit. The last few times I’ve visited, I struggled to get someone to take my order. Today, I approached the window, and an employee yelled at me to park and call. Instead of taking my order during that encounter, she just made me frustrated. I decided to leave politely and take my business elsewhere.

I always get the meat lover sub on that wheat sweet bread. Meat is always tasteful. Only bad thing is you have to call your order in and pickup at the window. They also have online but I never used. Customer service is very good

Ordered 24 wings crispy potato thins. The wings were tiny and had broken bones; the chips were cold, not crispy and greasy. Got a very small amount of chips; a hand full. Was charged $30 for this, way too expensive and was not happy with the quality of my food.

Management sucks very rude and disrespectful to customers would recommend somebody to take the ride and go some way out

Never had a problem before but when I called the order in I forgot to order drinks I was asked why I didn't order them when I called and she had a line and this was going to back her up. There were 3 cars behind me. I apologized about not thinking about ordering them and said if it would be a problem dont worry about it. She asked me what I wanted and I told her 1 lg reg tea and 1 LG 1/2 and 1/2 tea she handed me a lg and a med and acted as if was my fault about the sizes. Once again I told her it was ok then she snapped and said I got te right here. And I needed to hurry up.