The Loop - SAINT JOHNS

We had a bad experience at the Loop on State Rd 13 with takeout last year. My husband bit into a burger and pulled out the meat paper that was cooked with his p... read more We had a bad experience at the Loop on State Rd 13 with takeout last year. My husband bit into a burger and pulled out the meat paper that was cooked with his patty on the first bite. Thinking things may have changed since the pandemic we once again tried takeout. I had a salad and was almost finished and decided to dip a French fry in the last of my ranch dressing. As I did, a black hair came up out of the ranch. I could not be more disgusted. I thought I would share because I am seriously concerned about kitchen and cleanliness standards at this location. Beware.

I give five stars for the service we experienced last night. We had a big group, and I made a mistake with my order. The manager prepared a fresh meal for me an... read more I give five stars for the service we experienced last night. We had a big group, and I made a mistake with my order. The manager prepared a fresh meal for me and had a fantastic attitude throughout. The kitchen was prompt, the service was exceptional, and the food was tasty! A shoutout to the managers on duty; it was clear that they genuinely cared about both their staff and the business.

This has always been a favorite spot for my family and me. The burgers are delicious and juicy, and the hot, tasty steak fries and onion rings (my personal favo... read more This has always been a favorite spot for my family and me. The burgers are delicious and juicy, and the hot, tasty steak fries and onion rings (my personal favorite) are a must-try. They also offer large, fresh salads and wonderfully flavorful shakes. If you enjoy soups, I highly recommend the tomato bisque – it's fantastic! The restaurant has plenty of seating and offers curbside service, and it's always clean. I'm impressed by how well they hire local high school students, who provide consistently friendly service. Overall, it's a great place to dine!

Ordered delivery. My boyfriend had a create-your-own pizza, and it was tasty. He let me try some since mine was actually terrible, which is rare to say about pi... read more Ordered delivery. My boyfriend had a create-your-own pizza, and it was tasty. He let me try some since mine was actually terrible, which is rare to say about pizza. I got the fresh mozzarella with basil, but they only included one tiny basil leaf. The mozzarella was hard and cold, and the cheese slid right off every slice—not like when it’s hot, but more like it fell off in chunks. Maybe I just got unlucky with the temperature, but one little basil leaf was really disappointing. We also paid extra for sausage, but there wasn’t much on the pizza. I’ll give them another chance in the future, but please add more basil!

We had a terrible experience with takeout from The Loop on State Rd 13 last year. My husband took a bite of his burger and pulled out a piece of meat paper cook... read more We had a terrible experience with takeout from The Loop on State Rd 13 last year. My husband took a bite of his burger and pulled out a piece of meat paper cooked into the patty. Hoping things might have improved since the pandemic, we gave takeout another try. I ordered a salad and was nearly done when I dipped a French fry into the last of my ranch dressing and found a black hair in it. I was absolutely disgusted. I’m sharing this because I’m genuinely worried about the kitchen and cleanliness standards at this location. Proceed with caution.