The Loop - SAINT JOHNS

We had a bad experience at the Loop on State Rd 13 with takeout last year. My husband bit into a burger and pulled out the meat paper that was cooked with his p... read more We had a bad experience at the Loop on State Rd 13 with takeout last year. My husband bit into a burger and pulled out the meat paper that was cooked with his patty on the first bite. Thinking things may have changed since the pandemic we once again tried takeout. I had a salad and was almost finished and decided to dip a French fry in the last of my ranch dressing. As I did, a black hair came up out of the ranch. I could not be more disgusted. I thought I would share because I am seriously concerned about kitchen and cleanliness standards at this location. Beware.

I give five stars for the service we experienced last night. We had a big group, and I made a mistake with my order. The manager prepared a fresh meal for me an... read more I give five stars for the service we experienced last night. We had a big group, and I made a mistake with my order. The manager prepared a fresh meal for me and had a fantastic attitude throughout. The kitchen was prompt, the service was exceptional, and the food was tasty! A shoutout to the managers on duty; it was clear that they genuinely cared about both their staff and the business.

This has always been a favorite spot for my family and me. The burgers are delicious and juicy, and the hot, tasty steak fries and onion rings (my personal favo... read more This has always been a favorite spot for my family and me. The burgers are delicious and juicy, and the hot, tasty steak fries and onion rings (my personal favorite) are a must-try. They also offer large, fresh salads and wonderfully flavorful shakes. If you enjoy soups, I highly recommend the tomato bisque – it's fantastic! The restaurant has plenty of seating and offers curbside service, and it's always clean. I'm impressed by how well they hire local high school students, who provide consistently friendly service. Overall, it's a great place to dine!

My family had dinner at this restaurant tonight, and everything was pleasant until I sent my daughters, ages 13 and 8, to the restroom before we left. While I w... read more My family had dinner at this restaurant tonight, and everything was pleasant until I sent my daughters, ages 13 and 8, to the restroom before we left. While I was waiting just outside, I noticed a young male employee entering the restroom. Concerned, I quickly followed him in to inform him that my daughters were inside. He gave me a look as if I were overreacting. I had to remind him three times that my girls were in there before I had to firmly tell him to leave. It seemed he didn't understand why it was inappropriate for him to be cleaning while my daughters were using the restroom. This experience has really left me feeling uneasy. Parents, please be vigilant!

The food here is outstanding, but I've encountered a frustrating problem: if you step away from your table, even just for a drink refill or to use the restroom,... read more The food here is outstanding, but I've encountered a frustrating problem: if you step away from your table, even just for a drink refill or to use the restroom, there's a chance your table might get cleared. This has happened to me more than once at this restaurant. Both times, I returned to find my table cleared, even though there were still plates of food left. On the second occasion, we had even left our keys on the table, and when we came back, everything was cleared but the keys were left in the center. Despite this issue, the food is always fantastic!