Gators Dockside St Cloud

Gator's chicken wings are unmatched, outshining any other chicken spot. I've never been let down by either the food or the service. Our server is always happy t... read more Gator's chicken wings are unmatched, outshining any other chicken spot. I've never been let down by either the food or the service. Our server is always happy to change the games on the TV when we request it. I highly recommend the St. Cloud location!

Everyone appears to be unorganized and very slow. I guess conversion with the local clientele takes precedence over anyone else who comes in and would like to o... read more Everyone appears to be unorganized and very slow. I guess conversion with the local clientele takes precedence over anyone else who comes in and would like to order. That's from being seated to getting the check! The food was good. My husband and I would never stop here again.

Our experience went to both extremes: Things at Gators Dockside in this place were both great and disappointing. What was great: the prices, the freshness of th... read more Our experience went to both extremes: Things at Gators Dockside in this place were both great and disappointing. What was great: the prices, the freshness of the shrimps we ordered, the great cocktail sauce, the large portions of food we received, the eager-to-please sweetness of our inexperienced server; and the many large screen televisions play something interesting for everyone. What was disappointing: The lack of a greeting from the hostess (not only did she not smile, she raised her breasts and chin and said? That way? ; the time it took for a server to approach our table (11 minutes after sitting, during which time we looked around and could not say who was managing the servers?- we both worked in the restaurant industry; the half-hearted attitude of the prep person or chefs who put a rotten tomato on my salad (our server corrected this by using me a bowl of cherry tomato). Hopefully? It'll be better if we come back.

While there were a few highlights, our experience also had some disappointing moments. The hostess didn't seem welcoming; she greeted us without a smile and rai... read more While there were a few highlights, our experience also had some disappointing moments. The hostess didn't seem welcoming; she greeted us without a smile and raised her brow while saying, "This way." After we were seated, we waited 11 minutes for a server to attend to us. During that time, we noticed a lack of clarity regarding who was managing the staff, which is something we've noticed in our own restaurant experiences. To make matters worse, there was a rotten tomato in my salad, which reflected the prep staff's lack of attention. Luckily, our server addressed this issue by bringing me a bowl of fresh cherry tomatoes. We hope for a better experience if we choose to come back.

I had a really disappointing experience with the customer service at this restaurant. The waitress brought me a beer and took our orders but never checked back... read more I had a really disappointing experience with the customer service at this restaurant. The waitress brought me a beer and took our orders but never checked back to see if I wanted another drink. She also forgot to bring our fries and my son's iced tea. To make matters worse, we were charged for the fries we never received. After 40 minutes, she finally brought us the check, which still included the fries. When I pointed out that we hadn’t gotten them, she merely turned around and said she'd go get them. By then, we were already leaving, so it was pointless. It felt like she had something against us for no reason. It’s unfortunate because I usually tip generously. This time, I only left $5 on a $71 bill, but that was because the hostess who seated us was very nice. I hope she gets that tip instead of our rude waitress. We definitely won’t be coming back.