Reviews

Overall Total Score
3.5 out of 5
Very good | 6463 reviews

What Sirra Þórbergs doesn't like about Steak N Shake:
It's one of the few remaining steak n shakes still open. And they have a friendly staff and their menu and great taste w original menu are as goof as ever. Its a great place w great tasting food that you'd expect frm a steak n shake. And be sure to get on the most delicious shakes made here. I love their fries and their shakes the best View all feedback. What Raoul Ward likes about Steak N Shake:
Dining room is still open, and it was fast again. No serving staff like before, which is a bit of a shame, it was just fast food. But it was still great. Had a big burger and a shake and it was out very quickly. Going uphill from a few years ago, came here in 2018 and it took like 2 hours. I miss the waitstaff, but this is better. View all feedback.

Reviews from various websites

Menu
4.8 ★ from 13 reviews
Catherine
15.12.2022 - 02:56

The woman waiting for us over the through window was so helpful and friendly for us that she just made my day. sometimes people in the restaurant industry have...

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Ricky
15.12.2022 - 02:56

Something steak and shakes today unfortunately lacks warm and good customer service, as the kiosks have taken over, and often the staff cries to customers when...

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Bodil
15.12.2022 - 02:56

We had a big job, the app was difficult. the personal (from management to below) was very friendly sorting of the question and very fast the order. had a great...

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Marietta
15.12.2022 - 02:56

When they wonder what happened well with all steak n shake restaurants, they disappeared sadly. they could not get any employees before the pandemic, so they co...

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Gilles
15.12.2022 - 02:56

Good food, staff was really friendly and attentive. Floor was super sticky. My Sperry's tried to stay behind when I got up to leave, they were stuck fast.

This article covers a variety of recent reviews for a Steak 'n Shake restaurant. Despite the transition to order at kiosks and reduced serving staff, the food quality and taste remain consistent and delicious, with the shakes receiving particular praise. While some customers found the new system frustrating, others appreciated the helpfulness of the staff in assisting with ordering and delivering food to the table. The service experience varied, with some visitors receiving excellent customer service and a warm welcome, while others noted the lack of human interaction in the ordering process. Overall, the restaurant offers a fast dining experience with a diverse menu and enjoyable food, though some improvements in cleanliness and staffing may be needed.

Doordash
4.3 ★ from 6400 reviews
Kimberly
13.02.2024 - 20:57

Love that they seal the bag. Never disappointed by Steak and Shake

Tonya
13.02.2024 - 20:57

We received 3 drinks, missing 1 and there wasnt any Honey Mustard for the Chicken Strips. The food was thrown in the bag!! But our Dasher was AMAZING!!

Penny
13.02.2024 - 20:57

Bacon n Cheese Double Steakburger Combo was good and made exactly as I wanted, fries were fresh

Jennifer
13.02.2024 - 20:57

I got the Chocolate and the banana and mixed the two together! Yummy!

Tina
13.02.2024 - 20:57

Nutella shake tastes nothing like Nutella.

Sirved
2.7 ★ from 50 reviews

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