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Contribute FeedbackThe reviews for this restaurant offer a mixed bag of opinions. While some patrons were disappointed with the quality of the food, particularly the chili and shakes, and felt that the service lacked integrity and promptness, others had positive experiences. Those who enjoyed their visit remarked on the tasty food, professional service, and overall pleasant experience. Some also mentioned missing the old Steak 'n Shake but appreciated the new self-ordering kiosks. Ultimately, the restaurant seems to have both loyal fans and disgruntled customers, making it a hit or miss dining option for visitors.
Always a nice treat urself some steak n shake anytime that I possibly can. The fries are smaller than the average but they fire, add some cheese to the side for dunking the little fellers and can dunk ur steak burger in as well. They quit carrying the mushroom swiss but have plenty of other great yummy burgers. They also started putting the kiosk self ordering machines in most steak n shakes. So you have to order whatever you want from these machines now. Also I noticed my shakes got some color added in, and some funky tasting big round paper straws. My 3 shakes were , and throughout. Maybe they have always done this??? since I usually only get cookies and cream, I tried strawberry this time. Them paper straws are nice but really have a funky taste to them, like I'm drinking through a newspaper. Food came fairly quick, after shakes, waiter did his job, tore into our meals and out the door we went. You pay right there at the kiosk, felt kinda unsure about leaving a tip since we had to wait on ourselves, didn't get soda, so no refills. But we still all left a few bucks apiece and felt better that we did anyhow. 5 stars
The food is good but the service is slow on Pershall rd.
Drive thru was quick. Food was good except they forgot my cheese AGAIN for my fries. Otherwise went well overall
The service was great no complaints, although they did not get our order right
Welcome back to North County. The service was fast in the Drive-Thru and the burgers and pommes were hot and tasty.