Reviews
What User doesn't like about Chicken Express:
It?s sad when you just can?t get friendly professionally customer service anymore. We come to Chicken Express a lot and have never seen such poor window customer service. I?m a former Customer Service Supervisor and it appears training is in dire needbefore customers go elsewhere. Please be advised that this establishment has poor drive thru service and a smile would benice! 12/4/22 Dr-thru Order Taker T#361 View all feedback.
Reviews from various websites
Good eating too expensive trips. there is really nothing bad about the service or eating here. I enjoy gizzards and there's always a waiting time for them to ge...
read moreThey take waaaaaaaaayy too long for 4 offers! their employees have absolutely no idea what is going on with the accusations. after 20 minutes my order was wrong...
read moreI didn't give me the half of my order. would not recommend. I also waited 20 minutes in the line while others continue to get their food behind me
It's disappointing to see a lack of friendly and professional customer service at Chicken Express. As a former customer service supervisor, I believe that train...
read moreVery friendly staff. We brought our son and they were super sweet on him and reacted to all his questions and Cory even brought him a special dessert!
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read moreAt this restaurant, patrons report a mix of experiences. While service delays and inaccuracies in orders are common complaints, staff members are noted for their friendliness. Many diners appreciate the food's quality once it arrives, with chicken strips receiving particular praise, although side dishes appear inconsistent in temperature. Some customers express dissatisfaction regarding value for money, suggesting alternatives like Chick-fil-A or Raising Canes for a better deal. Despite these critiques, the establishment remains popular for its unique offerings, especially among those willing to wait for their favorites like gizzards. Overall, it’s a place of promise amid some pitfalls.
My husband I frequent this location and they are normally friendly and food is good but tonight the girl working the drive thru has a horrible attitude. It?s 8:...
read moreVery kind staff. We brought our son and they were super sweet to him responding to all his questions and Cory even brought him a special dessert!
It?s sad when you just can?t get friendly professionally customer service anymore. We come to Chicken Express a lot and have never seen such poor window custome...
read moreWent to chicken express last night and was soooooooo disappointed, I can't believe they are charging for dipping sauce, even after spending $75. I could see if...
read moreGetting charged for an extra ranch is fine but then get extra charges for a mash and roll coming out to $3.68 while the ranch is .50 cents. On top that as well...
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