Kfc - Safford

My husband and I both got the chicken sandwich, one spicy, one regular with fries. They were both really good. Would definitely get again. read more My husband and I both got the chicken sandwich, one spicy, one regular with fries. They were both really good. Would definitely get again.

This is the second time we’ve visited this KFC in Safford. The first time we were treated so rudely by the person working the drive through lane, we drove off,... read more This is the second time we’ve visited this KFC in Safford. The first time we were treated so rudely by the person working the drive through lane, we drove off, without ordering. The second time the girl at the drive through window was friendly enough at first, but advised us they were out of white meat. When we asked if they’d make up for the amount of white meat that’s lost (breasts are substantially larger than thighs wings, after all), we were not just told no, but to “take it or leave it.”I do not know what’s happened to customer service in the fast food industry, but a simple course in how to handle these situations would go very far. KFC in Safford lost our $40+ again today, and the reason isn’t the food quality, it’s 100% the service. How people are treated is equivalent to the success of a customer service oriented business. Without it, I just don’t see how any business can survive.

Kfc is down in the last few years. the workers themselves were rude and incapable to say the least. they don't know how to put ice in a bag. every time I left,... read more Kfc is down in the last few years. the workers themselves were rude and incapable to say the least. they don't know how to put ice in a bag. every time I left, I had to explain it to them. they pack hot eating with cold eating and they need to check their order several times to make sure it is right.

All the workers appeared to be high on Marijuana and the service was slow and they messed up my mobile order Food: 2 Service: 1 Atmosphere: 1 read more All the workers appeared to be high on Marijuana and the service was slow and they messed up my mobile order Food: 2 Service: 1 Atmosphere: 1

We went to their drive thru at 930 and they said they were closed. Expecting to get food and ended up going home empty handed. read more We went to their drive thru at 930 and they said they were closed. Expecting to get food and ended up going home empty handed.