L&l Hawaiian Barbecue - S San Diego

I have visited this place several times, but I was always disappointed by their service. They seemed to be behind schedule and unprepared to serve customers. The food quality was also poor and made me feel sick. I wonder if they used old or improperly cooked ingredients. I think the management should adjust the work hours to make the daily process smoother. This place is on a military base, so I expected a higher standard of work. I hope the management and corporate will intervene and fix the problems before this place gets worse.

Similar to the other chain restaurants in Hawaii. The only one i found different was in Laie. My go to for katsu curry fries plate lunch! Maybe 5 million calories, but totally worth it.

They were incredibly slow. The other vendors had long lines, which were cleared before the few people ahead of me were cleared. I got the food for a friend, so I didn 't eat it. But it looked very dried out. The guy behind the counter seemed frustrated, the woman appeared to have an 'I don 't care ' attitude. So if she doesn 't care about getting helping customers, I don 't care about eating there again.

Got a mixed BBQ lunch plate.I was very hesitant and careful leaving this review.First of all, the quality of the meat was very poor. Beef didn’t taste fresh, it was tough to chew on (lots of tendons), and seemed like the meat was re-used over several days. And had a funky after taste. Chicken felt like chewing on a rubber. Too salty.Second, sauce basically covers all the flaws that would have been revealed without it.Lastly, found human hair (long and wavy) in my food.This is just my personal opinion— I tried this place in the span of couple months and the quality seemed to be degraded every time I try this place. Nothing like L&L off base. I guess being on-base means little to no competition amongst other franchises.

I read many of the OLD reviews and would have agreed with them back then. NOW this is a GREAT eatery. I have returned after 3 year of not eating here to find EXCELLENT FOOD and Service. The new owner and lady who runs this location really has this place top notch now. Three meals in the past three weeks and every one was fantastic. This location is by far the best L&L I have eaten at. KUDOS to the new manager/owner on making this place great. Keep it up !