Subway - Russellville

We pulled up with the employee hanging outside the doorway with the door open having a smoke break. We go in to order the sandwich and he didn’t wash hands only put gloves on. He didn’t look clean. Hair greasy. He was rude to us and didn’t give me the extra pickles I asked for. He said it rudely saying there’s a limit on toppings.

Super friendly and fast service!! Delicious food too of course. These people go above and beyond ????

Abby was the best. Often I feel employees may be stressed and not as friendly when creating sandwiches but she was so sweet, friendly and joyful. Thankful we stopped here for breakfast and ordered another sandwich for lunch later while fishing on the river.

The folks making sandwiches did not listen. I had to repeat myself several times. They put the wrong dressing on a sandwich and did not include a drink when I said I wanted a meal. I suspect they charged extra for the chips. Then they gave me a drink to fix it. The soda was mostly carbonated water, even after I told them it wasn't working right. They then left the service line rather than make it right. I don't plan to go back. There are too many other Subway options nearby.

My boyfriend, his mother and I went to eat here 12/15/23 around 8:30pm. Food was fine but we all woke up with food poisoning. One thing we all had was the spinach and Italian herb bread. Please be more diligent with food temp and cross contamination. We have been in the bathroom and vomiting all day. one of us had to call out of work. Food poisoning can kill!!!