Reviews
What lesstatt doesn't like about Caffe Nero:
We have come here a few times over the years and generally noticed It’s getting more and more scruffy each time. We noticed plenty of dirty tables that hadn’t been cleared or cleaned and unfortunately some spilt food on the floor. We used the upstairs seating area and found some of the furniture up there rather stained and grubby. I didn’t particularly want to sit on one of the chairs because I had decent coat on. Th... View all feedback. What Pippa L likes about Caffe Nero:
We visit this restaurant regularly. The staff are very friendly and the coffee is great. They have a wonderful selection of cakes and light snacks. Plus, they are dog-friendly. I would definitely recommend this place. View all feedback.
Reviews from various websites
Went in for coffee and cake with my son, it was later in the day so not too busy. The two behind the counter were clearly distracted chatting, a lady asked what...
read moreEven though I have Caffe Neros closer to my home, I always travel to the West Bridgford store because the quality of the drinks and service are exceptional. The...
read moreWe visit this restaurant regularly. The staff are very friendly and the coffee is great. They have a wonderful selection of cakes and light snacks. Plus, they a...
read moreWeird experience, staff weren't great, coffee was bitter, hot chocolate was OK I suppose and the food was a bit naff.
I come here a couple of times each week, the coffee is perfect and the staff are lovely, which explains why I go so frequently! We have a relaxing time for a ch...
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read moreNestled in West Bridgford, this café has garnered a mixed reputation over time. While many patrons praise the exceptional coffee, delightful cakes, and friendly staff, others have noted a decline in cleanliness and service attentiveness. Complaints highlight dirty tables, shabby furniture, and a lack of engagement from staff during busy hours. Despite these issues, regular visitors appreciate the warm atmosphere and dog-friendly environment, often returning for casual family outings. While the overall experience can vary, the commitment to quality coffee and community feel remains the café's undeniable charm, inviting both loyal customers and newcomers alike.