Oppium Garden - Ruse
Oppium Garden
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I can say that the staff is very good, their timing is good, and the food is very good, world quality.
I give 2 starts because the restaurant is very bad, hotel is 4 stars, but the restaurant is 0 star! the hotel is very new and modern very big room and bathroom all clean comfortable bed friendly receptionists air conditioning worked well hotel is recommended but don't dare use the restaurant! hotel is nice but the restaurant is totally horrible and not recommended breakfast was not so nice we got margarine instead of butter for sandwiches and there was margarine in my scrambled eggs too, tasted bad, there was small choice of drinks for breakfast only espresso from coffee or chamomile tea from tea, I don't think it's much more expensive or problem to offer cappuccino or black tea. bad bread for breakfast, seems it's the cheapest one from supermarket which can last for 3 days or more. the restaurant looks modern, is clean and has nice design but the food is horrible. for dinner I ordered Margarita Pizza and I am sure the pizza I ordered was made from frozen ready pizza (I have big experience in eating it before I went on a diet: , my husband got meat which was small with cold potatoes, it was not cheap eighter. It says it's a family restaurant, I expected sth much better, fresh and local. The waitress was also a bit lost, but it's not her fault, it seems the owner doesn't train the workers well and doesn't provide with info and good products. This bad restaurant really lowers the hotel's rating. Service: Dine in Meal type: Breakfast Service: 1
Garden not available despite 20* outside....it was too difficult to clean the tables ouside.poor varity of food and very low quality. the restaurant does not deserve this high mark Meal type: Lunch Price per person: BGN 30–40 Food: 2 Service: 3
It was cold inside, the food was absolutely ordinary, the staff was nice, willing to make you happy.
Dirty room and especially the bathroom, the duvets smell musty, also a room with one window that won't close in the middle of December and the other won't open. There is no one at the reception, you have to ring the bell for them to come. If you want to have a good and clean stay this is not your place. There is no ratio between price and quality. I will not book a room at this hotel again. Not to mention the boiler stone and the bathroom door that closes with a kick. Its terrible.
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