Panera Bread - Roxbury
Panera Bread
Description
Panera Bread boasts a menu filled with delicious options, from flavorful soups to satisfying sandwiches. However, experiences can vary significantly at different locations. Some patrons laud the friendly service and cozy atmosphere, while others express frustration over order accuracy and inventory issues. Complaints include missing ingredients in sandwiches, mismanaged online orders, and limited dressing selections. Although many customers remain loyal fans of the signature dishes, there are notable inconsistencies that could tarnish the brand's reputation. Overall, while Panera has the potential for greatness, improvements in service and consistency are essential for elevating the dining experience.
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Feedback
I love this place! My daughter has the mac and cheese and the cinnamon crunch bagel every day. The service is great, everyone knows me, and I always enjoy going there.
The salad portions were quite small, and the service was lacking. I do not recommend this location. Avoid if you can.
The manager at this restaurant is quite unwelcoming. When I placed an order for my family to eat in, they handed me everything to take away. I mentioned my preference for dining in, but the manager, named Senita, said that all the plates were dirty at the time and that's why they provided the food to go. She didn’t even suggest waiting or offer any alternatives. I was extremely disappointed, especially since I noticed other customers being served on regular dishes.
The manager, James, was quite rude when I asked for my latte without foam. His response was very disrespectful.
Menu PDF
FAQ
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QR-Code for the menu
