Dunkin' - Rowley
Dunkin'
Description
Discovering the local Dunkin' Donuts presents a mixed bag of experiences. While some customers appreciate the standard offerings, many express frustration with unpredictable hours and slow service, particularly at the drive-thru. Instances of receiving wrong orders and locked doors during peak times have left patrons feeling ignored and dissatisfied. However, amidst the chaos, a standout employee's efficiency and friendliness offer a glimmer of hope in a challenging atmosphere. Overall, while the food may be familiar, the inconsistency in service and operational hours raises concerns about the establishment's reliability and effectiveness in managing customer needs.
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I visited the restaurant on a Saturday at 5:40 pm and was disappointed by the service. The waitress seemed disinterested or uninformed, and I left without getting anything to eat. I ended up driving to Georgetown to get my coffee instead. I do not plan on returning to this restaurant.
Driven there multiple time, with my 3 infants I can’t take out of the car to just run in and grab a coffee so I have to go here cause the drive thru, in the early and late afternoon, waaaay before 6, and they’re close with no signs or anything, you just sit at the window for 5 min till you realize no one’s coming. Online would say they are open so not sure what’s going on
Absurdly slow drive thru. So after waiting 20 minutes, I was handed the wrong coffee and straw that was soaked through with something. When I tried to go in to get the correct coffee and non-gross straw, the door was locked. So now what? Wait in the drive through for another 20 minutes?
Lol they always get rid of my favorite drinks lol Food: 4 Service: 4 Atmosphere: 4
If i could give this dunks a 0 I would. Completely awful service, messed up my order in 3 different ways and proceeded to blame it on me. Save yourself from this dunks and drive the extra few miles to the one in Georgetown where the staff is amazing!!! Food: 2 Service: 1 Atmosphere: 1
FAQ
More information
QR-Code for the menu
