Kfc - Round Rock
Kfc
Description
This restaurant offers a mixed experience for diners. Many praise the friendly, efficient staff and consistently juicy chicken sandwiches, highlighting standout team members who enhance the visit. However, some customers express frustration with rising prices and diminished portion sizes, especially in the chicken pot pies, which have reportedly less filling and quality than before. Others criticize inattentive service and order inaccuracies. While some appreciate the effort in maintaining service standards post-pandemic, others advise caution regarding value and recommend always requesting a receipt. Overall, the food quality varies, making it a spot where expectations should be managed.
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Feedback
We often stop by for the chicken sandwiches, and we’re consistently pleased with the quality of both the food and service! There’s rarely a wait or any errors with my order. The staff at the drive-thru have always been kind and helpful, and the chicken is always juicy. I understand that working in food service can be emotionally challenging, especially in recent times, and I truly appreciate the employees here who strive to keep a positive attitude.
I intended to order a two-piece dark meal and a Chicken Pot Pie, but I decided to give the Buffalo Wings at KFC a try. Unfortunately, they weren't what I expected; they were basically chicken strips drenched in the sauce. I didn't find them enjoyable at all. However, I do like the Chicken Pot Pie, though I wish it had a bit more gravy.
Save your money. The chicken skin was falling off and the chicken pot pie had barely any filling. I don’t understand why fast food places think they can sacrifice quality because the food is supposedly “cheap”. And According to other reviews the prices here have gone up. Again, Save your money.
This location and its team members have restored my faith in dining out. Since Covid, it seems like no one wants to work anymore. As someone who works in the service industry, I understand the struggles all too well. It’s a miracle to find a restaurant that not only serves your food hot and accurate, but does so in a timely manner. On top of that, the staff here is fantastic! I had the pleasure of encountering Josh, who is a shining example of how service should be. They should definitely give him a raise to keep him around!
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QR-Code for the menu

