Kerbey Lane Cafe - Round Rock

June 16, 2024 I understand that we came on a Sunday and on Father's Day but management should have prepared for that. We came in for breakfast and the wait wasn't too bad. Maybe 5 mins before we were seated. That's the end of the positives. We waited a little over 10 mins without being acknowledged. I had to get up and find a server that was standing and talking with another server by the register. She was very apologetic and took out order. Another 10 or so mins went by before we finally got an Apple juice, a coffee, and a couple waters which was brought to us by our actual server. ANOTHER 10 mins went by before our food came. It was brought to us by, what I believe to be, a manager. The food arrived nearly room temperature. Like, all the food. The same manager walks by and asks us how everything is so we tell her. Again, very apologetic. Asking if we wanted them to make us more food or whatever. We declined as we needed to get going. As our daughter was eating her food we waited for ANYONE to come speak with us and another 15 or so mins ago by and no one stops so I wave down our server. We find out our food had been comped, which I would say was a given. The lack of communication between the staff and management seems to need a lot of work. The food that we tasted was good but I wasn't going to eat cold eggs or anything cold that isn't supposed to be for that matter. My daughter loved the home fries. We ended up spending a little over an hour there. We watched people that had been seated after us come and go. All in all we had high hopes and we were very disappointed in the whole experience. Thank you for apologizing but that doesn't really help anything. I doubt if we'll be giving them a second chance.

Great menu selection, delicious food. Conveniently located. Our waiter was outstanding and the entire Team worked fluidly together, getting the food to the table hot fresh?We visited this location while in the area because we had a wonderful experience at the Austin location a year ago.

Have loved Kerby L. for years and years. Best of food and service. Can't go wrong here! ?

Had a late dinner here after attending the graduation ceremony, since many other places were closing soon at the time. We ordered a Denver omelette and two Kerbey burgers.The omelette was good as it had plenty of ham and veggies. Just wish the sausage patty would be a little.. bigger. Burgers were done right. Sweet potato fries were good.Didn't know if soft drink refills were still free because we didn't get ours refilled.

Came with a large group and the team worked well to accommodate us and make corrections to our order promptly. The outside play area was great for kids to play while we waited for our food and after so the adults could visit. Josh makes the best balloon animals I've ever seen. The kids were very happy.