Church's Texas Chicken - Round Rock

1 person working the entire store... I just played and left? I RECOMMEND GOLDEN CHICK JUST ROUND THE CORNER. FULES AND FRESSES

For starters drive thru sign was off at night and couldn’t read the menu. I got a family meal got home we had no biscuits and 1 small fry. If I’m paying $40 I better get all my food. Needs a complete overhaul!!!

I've dealt with absolute trash customer service before but tonight was a new low.

They say 3rd times a charm.. I guess they’re right but in this case in a HORRIBLE way! A month or so ago I went at 7 pm and they were closed.. 2 weeks ago I went around 8pm and as soon as I get to the drive thru I heard yelling that said, we ain’t got no chicken.. but tonight took the cake.. I was second in the drive thru and sat about 15 minutes.. I heard the lady in car in front of me saying, hellooo.. the cashier came on and said I told you hang on I was taking orders.. sh

We placed a fairly large food order online from this location because we had family in town. When I went to pick it up the guy on at the drive through said they didn 't have our order because the order came in at 7:13 and they stop accepting door dash orders at 7. It wasn 't a door dash order it was directly from the churches website. Even if it was from door dash, why wouldn 't they make the order when they stay open until 9pm. The manager wouldn 't refund me, again because they said it was from door dash. We have been trying to get a refund for weeks. They just go around in circles saying someone from corporate is supposed to call us back. So Church 's basically stole our money. So sad, I 've never had a worse experience anywhere ever. I hope no one else gets scammed by these guys.