Starbucks - Round Lake Beach

First of all they take so long about 30 minutes in line if not more. Even if you place a mobile order they still won’t have it ready and make you wait at the window. Plus Gina is extremely rude and gets bothered for any thing you ask for like a straw she needs to retire. Also explains why she yells at the speaker. There’s no sense of urgency they take their time maybe they need more employees in the afternoon. 30 minutes for 1 coffee is insane. Service: Take out

The young guy working the window needs a refresher on customer service. It also seems like every day this location is always out of somethingone day here, next dayrepeat often. Y’all know seasonal drinks are popularkeep your stuff stocked. You’ll have happier customers. Food: 3 Service: 3 Atmosphere: 3

So I placed a mobile order and when I picked it up inside the store my cup was filled 3/4. I am paying for a grande drink, therefore, I am expecting my cup to be filled. So disappointed! Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 2

Waited 25 minutes for my order. NOT acceptable! Service: Take out Food: 4 Service: 1 Atmosphere: 1

15 mins in line to get to the speaker, another 15 to get to the window and another 5 mins for them to finish making the 2 drinks. What a freaking joke. Just go to the one in meijer across the street, much faster and efficient.