Sammie's - Round Lake Beach

Let me start by saying that their food is great (a bit too oily but great , and that this review has nothing to do with their food quality but more so their management, problem solving skills, and wording in their menu. I ordered a steak dinner since everything else was labeled within a type of “sandwich”, and I did not want to order something with bread. Now nowhere on their dinner menu at the restaurant stated that dinners are also sandwiches, only that it came with French fries and coleslaw. When the order came, I tried to explain this misunderstanding to them and was told to “just remove the bread”. The issue here is that the bread wasn’t just the only thing wrong with the order, but the fact that the meat inside of the sandwich was also “sandwich meat” aka ground meat that is put together in a patty, and when you order a dinner you expect steak to just be steak, not ground beef. I didn’t want to make a big fuss and took the loss, but the man that was working there was simply rude, and gave 0 f’s about trying to listen to the customer. Either ways, seems like the girls working there were super nice but this dude is just… wow. Rude. Suggestion: maybe fix the menu in person as I can see that the online menu clearly states that “dinners” (an American standard, nationwide known as a “plate” comes with bread.

Best Italian beef and fries in Northern Illinois. I like the Super beef with hot peppers.

What more can I say, great food great service great atmosphere!!! They are genuine with the appreciation they show. You can see it in the staff, food preparation, and service. Highly recommend them.

Delicious Food and very well maintained restaurant. The staff here is phenomenal and was helping me find my lost card even though they never had too. 10/10 Will return again.

Always Fantastic Chicago Style Hot Dog ! Its been great every time all the time. I 've been here many many times over the years and have seen the same people getting their favorite 's every time. Always Coming Back. Always get the sport peppers on your dog here Home Run !