Reviews
What User likes about Guzman Y Gomez Rothwell:
get them always good eating of Rothwell gyg, the service can hit a bit or miss, but I know that the load is a busy one. store was not too busy today to use the drive thru, and the team that served me was happy and helpful. my biggest grip is the design of the parking space, as the adjacent Starbucks line can block the entry and exit at the top. View all feedback.
What User doesn't like about Guzman Y Gomez Rothwell:
just now I ordered a small meal and staff put it as big and asked me to pay on the counter, told them again, I ordered small, only $1 difference, for a small meal paid $19 dollars and when I was my meal it was medium. unorganized and too young to properly hear order. service: take meal type: dinner price per person: $1–20 View all feedback.
Reviews from various websites
Absolutely awful service. The lady on drive thru on the 3/11/24 at 8:02pm should not be in a customer service role!!! She was extremely rude to us over the spea...
read moreDon’t bother going in. They completely ignore you. If you want to be served go through drive thru. Or better yet go elsewhere. Food: 1 Service: 1 Atmosphere: 1
read moreSlowest drive through i’ve ever been in. Food: 3 Service: 1 Atmosphere: 3
The worst gyg in Australia the most unorganised staff and horribly ran . Meal type: Breakfast Price per person: $20–40
Usually pretty good but today got a bowl specifically asked for no beans and they loaded and I mean loaded my burrito bowl with the beans I did not want. And in...
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read moreGet them always good eating of rothwell gyg, the service can hit a bit or miss, but I know that the load is a busy one. store was not too busy today to use the...
read moreFriendly staff and good food! service: take them meal type: breakfast price per person: $1–20
Just now I ordered a small meal and staff put it as big and asked me to pay on the counter, told them again, I ordered small, only $1 difference, for a small me...
read moreConsistently poor customer service in the rothwell store. the journey of the night through experience was the worst yet. 45 minutes are waiting for our meals wi...
read moreConsistently bad on serving size. Pay a premium for it and portion size is ridiculously small, especially on weekends.
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read moreGuzman Y Gomez in Rothwell has consistently exceeded my expectations. I visit five times a week, and I've never had a single issue with my order. I believe peop...
read moreIncredible experience! I ordered two tacos for just $3 each, without lettuce. Typically, the tacos are only half-filled because I take out about 30% of the fill...
read moreIn the evening, my partner and I visited Rothwell GYG around 8:30 PM. The restaurant was extremely busy, but three staff members we interacted with were very pl...
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