Kfc - Rother

#1 - Fast Food - Rother, American, Chicken

Kfc

Kfc
2.8 / 5 (4807 reviews)

Description

Recent visits to KFC have revealed a troubling trend in service quality and food standards. Customers report slow service, unresponsive ordering machines, and unkempt dining areas filled with litter. Staff attitudes vary, with some showing indifference while others try to manage busy environments. Instances of poor food quality, including cold and tasteless dishes, have compounded frustrations. However, amidst the negativity, a few diners have praised particular locations for improved service, cleanliness, and delicious food, highlighting the inconsistency that plagues the brand. A swift turnaround is needed for KFC to restore its reputation for quality fast food.

Last update: 17.01.2026 from: User

Feedback

★ 2.8 / 5 from 4807 reviews
admadon
03.02.2024

One of the dirtiest restaurants I have ever been in. The stench of urine from the toilets was revolting, filthy tables. Restaurant was empty so there was no excuse.

d5343pmdonnam
03.02.2024

Absolute waste of time and money will never ever return to this one. Floor was slippery from overuse of floor cleaning solution it wasn 't wet it was a slippery film coating. The 2 staff members on front counter (1 was in a grey shirt) didn 't even speak to us the only word that was said to us when we collected our food was 'here '. The food was disgusting the chicken was like jelly and gristle. The krushems are alot smaller than they used to be. The food tasted like cigarettes my kids couldn 't even eat it. It was £30 for 1 adult and 2 kids that was a disgusting price for 3 'fast food ' meals. Awful place shut it down.

kieron-a-1
03.02.2024

Just went to lunch for kfc they where very rude from the of i asked what drinks do you do she said them over there (the soda slots) no I said like water or orange juice yes so I ordered got my food and sat down I turnt a round six- eyed mermaid looking me across the tiles staring at me like hawks very uncomfortable eating then there was shouting from the kitchen raging bandit archer shouting at the staff until he realised he was in a shop and not in a staff room slagging his workers of . Totally unacceptable standards

I had a very disappointing experience at this restaurant. The service was incredibly slow, and they ended up getting my order wrong. After waiting for 20 minutes, the food was unappetizing. The staff seemed quite distracted and unprofessional...

I wasn't allowed to order a chicken breast because their policy only permits one chicken breast per order. So, I placed three separate orders, but I was informed that I couldn’t do that either.

FAQ

The diner and its premises are wheelchair accessible and thus usable with a wheelchair or physical limitations.

More information

Suggested nearby restaurants.