Boathouse Bar Restaurant - Rother

Well we have stayed a few times and have eat out here a few time never had a problem food has always been quick even with 7 of us eating always hot and tasty might be because we go of pack time, only thing they could do in there is make the soft play area a bit bigger for the kids :

Very expensive with lack of choice and a 40 minute wait for food. The trouble is there is not a lot of choice around Camber for a decent meal.

Ordered a steak with peppercorn sauce. Steak came without peppercorn sauce. No problem, thing like that happen. We were promised the peppercorn sauce would arrive soon. But after ten minutes still no peppercorn sauce. Unfortunately the steak went cold. Went to the bar to ask for peppercorn sauce again and a re-heated steak. After about twenty minutes a completely new steak arrived… without peppercorn sauce. Still: things like that happen. But the least you expect then, is an apology. Unfortunately this didn’t happen. The peppercorn sauce finally arrived five minutes later. The rest of the family had finished the diner already for some time by then. The steak was okay. Unfortunately the restaurant clearly isn’t focused on customer service and that is too bad when you pay quite a lot of money for your food and drinks.

Was awful. Scarlett the bar staff member was giving her discount code out to everyone. Working with a young man with face tattoos who was service under 15s! They were causing fights. Cannot believe them two were serving under 15s. Not a family safe place, Scarlett was very rude, did not want to help us and was illegally serving minors.

Served by a lovely lady called chloe ross. Appeared to be the only staff member working hard, other staff looked unhappy and chloe carried on smiling despite customers complaining. Absolute asset to this company that should be doing more to keep customers happy! Restaurant on the other hand was filthy, under staffed and very slow!!!