Reviews
What Kara Borer doesn't like about Dunkin':
The drive-thru took over 20 minutes, and I saw three cars leave the line while I was waiting. The customer service was terrible; the person taking my order shouted, “I said stop!” without any politeness. There was no “thank you” or “have a good day” — nothing friendly at all. I also waited an additional five minutes at the window to pay and receive my food. When the worker handed me my change, he was quite rude as we... View all feedback. What Amy Gonzalez likes about Dunkin':
I called ahead to order a dozen donuts, and when I arrived, Jason welcomed me with a smile and a cheerful "good morning." My donuts were ready, but when it was time to pay, I discovered that my gift card didn’t have enough funds. I mentioned I would go to my car to get more money, but to my surprise, Jason kindly said it was okay. He took out his wallet and covered the remaining balance for me. I am truly impressed a... View all feedback.
Reviews from various websites
I went about a multi-carrier bagel this morning, not just cream roasted. After I paid for it, I wait, wait and wait until they finally give me the wrong bagel....
read moreThis dunkin always gets my order wrong. I wish they would take the time to check what they do instead of chatting as if they hadn't seen each other for years. p...
read moreWhen I asked for cream cheese with my bagel I didn’t mean a bagel with my cream cheese…
The service here is terrible. they let me wait for 20 minutes on the drive and asked me to park. when I got to eat, a part of the order was wrong. I came out of...
read moreWorst experience I’ve ever had at Dunkin. The manager was so rude. We went in to skip the long line so we could get our things faster. Every staff member did no...
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read moreI called ahead to order a dozen donuts, and when I arrived, Jason welcomed me with a smile and a cheerful "good morning." My donuts were ready, but when it was...
read moreThis Dunkin' consistently gets your order right. The drinks are expertly made, the food is fresh, and the service is quick. The staff is friendly, and the manag...
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