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Contribute Feedback What citlaly t likes about Pizza Hut Express:
I was helped by Isaac today and he was incredible! He was so enthusiastic and very polite. He assisted me with my choices as I was questioning so many things. I was hesitant with what I wanted to order since I wasn't sure of what I wanted and he was patient ready to assist me when I had a question. Thanks to employees like Isaac who make customer experiences meet satisfaction needs He was very kind, absolutely positi... View all feedback.
What Courtney T doesn't like about Pizza Hut Express:
I came here because I had a giftcard to use. Panda wouldn't be my number one choice of fast food restaurants, especially in this plaza where there are so many other options. I ordered the plate with chow mein, broccoli with beef, and orange chicken. I noticed the portions are significantly smaller than before. Besides that, the flavor isn't there anyone. The chow mein was so bland and had no flavor at all, the brocco... View all feedback.
The restaurant tends to Americanize its Chinese cuisine. Every time I visit, it seems they're out of Beijing beef for some reason. I also wish they would reintroduce the BBQ pork and the sweet and sour pork or chicken.
I visited this restaurant to pick up dinner for my family, and I found the manager to be quite rude. There's really no need to yell at the employees. In the future, it would be better to have such discussions privately in the back office. It felt disrespectful.
I'm extremely disappointed with my recent experience. While heading home, I noticed that my order was missing the chow mein I had requested. In my plate, Isaac V. didn’t even include the chow mein; it was completely left out. It seemed like he wasn’t paying attention to his work. The food, as always, is delicious, but the customer service during this visit was frustratingly poor. I’ve been to this restaurant many times, and this is the first time I’ve encountered such an issue. This Panda location is my go-to, and it’s disheartening that this happened. The place itself is great, but it was clear that the worker's focus was elsewhere. I’ve attached a photo as evidence of the chow mein I paid for but didn’t receive!
I love the food, but the service not so much. And I did read more reviews based on the food portions and well as mentioned there they are less but this time it was significantly less than prior. I had to order a medium size side of chow mein to make up for the portion of two plate combos I had ordered. This isn't the first time sadly. And I really like the food. Just considering about the location now.The photo is the chow mein with half of the medium size portion of the side I had to order and it looks somewhat decent in serving.
Oh hell no!! Do not go to this location! They sparsely give food. Seriously! I was waiting for noodles being cooked and fresh fried rice. However, I was given what was sitting while others were waiting for the rice and noodles to be cooked. Oh, you ordered a 3 item plate. I said that's 13 bucks and change. I told the clerk, open that and tell me if you would pay 13 bucks for that. She said let me have them add more. Yeah, it's really not enough. I just said, you know what, nevermind!!I left and I will never come back!! Horrible!!!
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