Md - Roselle
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HORRIBLE CUSTOMER SERVICE!I ordered food TONIGHT large rice beans with Griot (pork shoulder). The lady that answered the phone was BEYOND rude! Rushed me off the phone while ordering. I get there and asked for extra sauce( in which I usually pay for $2) told me there was no sauce. Ok I asked for extra pickles (mind you in looking at the container full of them) she said no I said I have no problem paying for it she said no. Then I get home and opened my food and IT WAS NOT WHAT I ORDERED! I asked for GRIOT and they gave me ribs! EXCUSE ME! I understand both are pork but I did not asked for ribs if I wanted ribs I would’ve ordered ribs I ask for GRIOT! I called her (spoke to her in creole because I am Haitian and to make sure there wasn’t a language barrier) and told her this is not what I order she told me it’s pork. IT IS NOT WHAT I ORDERED! I asked if I can return it or can they make me what I ordered she said no! I just spent $18.26 on food that was not correct! Granted I should have opened and examined the food before leaving but when I ordered GRIOT I expect to get GRIOT and not pork ribs! DO NOT ORDER FROM HERE GO TO GOOD SHEPHERD OR TAP TAP! HORRIBLE HORRIBLE HORRIBLE! Will be looking the their proper business name to report to BBB! All RIBS in the pictures! They are scamming you for your money giving you food other than what you order!!
Food is decent to be honest, but here’s my problem. This is the second time I order food, go pick it up and when I get home it’s not what I ordered. Even tho I tell them what I ordered when I got there, guess I’m too blame as well. Just be careful. Incompetent staff!!!

