Dunkin' - Roselle
Dunkin'
Description
Tucked in a busy spot near Linden schools, this Dunkin offers friendly, tidy service and reliable app pickup but suffers from uneven execution. Patrons praise the convenient location, polite staff and clean counter protection, while citing shrinkflation, smaller sandwiches, weak chai, stale or burnt pastries, frequent order errors and slow service when understaffed. App orders tend to be the most consistent; better management attention to staffing, product quality and portions would markedly improve the experience.
Images
Feedback
I tried the new churro donut and it was hard.
I love this Location they're doing such an amazing jobKid-friendliness: Very patient helpful and understanding
This place is unacceptable, and management needs to take action. The service is incredibly slow; even if you place your order in advance through the app, you still end up waiting 15-20 minutes after you arrive for them to prepare your order, and half the time, it’s incorrect.
The restaurant is quiet and clean, which I find very important. It's nice to relax for a little while and enjoy your coffee in a pleasant atmosphere.
It seems that they tend to overlook on-the-go food orders until you physically arrive and provide your name. This has happened to me three times now. Each time, about 10-15 minutes after I place my order through the app, I arrive to find that only my drink is ready. When I inquire about my food order listed on the same receipt, they check it as if they were unaware and then start preparing it at that moment. The whole purpose of ordering ahead is to avoid waiting in line with a crowd for my sandwich. I really wish they would take a moment to read the order before moving on to the next one! I may need to find another Dunkin' on my way to work. It's unfortunate because they're conveniently located right across the street.
FAQ
More information
QR-Code for the menu
