Subway (harvard Ave) - Roseburg North

I don't know if it's typical of this location, but I did not have a great experience here. Service was very slow. To be fair, there was only one employee working when I came in, but she didn't seem too engaged in what she was doing. My sandwich was OK, which is the only reason for the 2 stars. I ordered a pretzel with it, which is the main reason why I'm writing this review. The pretzel was not good at all, it was stale and tough. I've only been to this location once, but this was definitely not a good first impression.

Ended my work week craving a subway. Mission accomplished. Delicious.

I was informed that they Do not do water cups when I asked for a cup for water after completing my order.It 's $3 for a bottle of water here. They charge $14+ for most of their 12 in subs here. Add 3 for water, and your looking at about 19 for a fast food lunch.After doing manual labor outside with no water source, I looked forward to a standard complementary cup with some water as much as I did a sandwich.How cheap of the owner of this franchise to decide that 4.75 cents for a cup and maybe 1 cent for water was too much for his/her budget.I had a very very dry sub. Would not recommend.Update:Dear owner; I specifically asked Can I get a cup for water? To which your employee replied we do not do water cups anymore ....... she was not a new untrained employee, she was very experienced and was probably managing. There was never any implied or mention of the size of the cup between either one of us.I actually thought she was joking initially. I believe you may have even come in right after, if that was you changing the cashier 's till? There were only two ladies working. You should really do some retraining or hire more honest employees.

Help was great very helpful, curteous, kind and we need more like

Restaurant was clean. Girl who made my sandwich was very sweet and fast.